
What you need to know
Answers before you book
Whether you are buying, building, or dealing with something that has already gone wrong, the answers are below. If your question is not here, call us on 0409 438 365.
General
How do I book an inspection?
Call us on 0409 438 365 or send a message through the form on any page. We’ll confirm the scope, price and a suitable time.
What areas do you service?
We’re based in Melbourne and service metropolitan Melbourne and regional Victoria, including Geelong, Ballarat, Bendigo and the Mornington Peninsula. We don’t inspect outside Victoria. See our Locations page, or contact us to confirm availability for your address.
Are your inspectors independent?
Yes. We don’t work for real estate agents or builders. We work for you, so our advice is independent.
What will my report look like?
Our reports are easy to read and photo-rich, with simple explanations of each issue and its significance, so you can understand them at a glance.
How does pricing work?
We confirm the scope and quote before you book, so you know what’s included before the inspection.
Building & Pest Inspections
What is the difference between a building inspection and a pest inspection?
A building inspection assesses the structure and condition of the property, such as cracking, leaks, roof faults and safety hazards. A timber pest inspection looks specifically for termites, borers and wood decay. A combined inspection covers both in one visit and one report.
How long does a building and pest inspection take?
Most houses take between one and two hours on site, depending on the size, age and accessibility of the property. Larger or older homes can take longer.
Should I attend the inspection?
You’re welcome to attend the end of the inspection so the inspector can walk you through the key findings. Your written report will explain everything either way.
Can an inspection find every defect?
No visual inspection can guarantee to find every defect. Inspectors assess safely accessible areas and do not remove linings, furniture or floor coverings. Thermal imaging and moisture testing help us find issues that aren’t visible to the naked eye.
Pre-Purchase Inspections
When should I book a pre-purchase inspection?
As early as possible: before auction, or during the cooling-off period or building inspection condition if you’re buying by private sale. Many buyers inspect before making an offer.
What does a pre-purchase building inspection include?
A visual assessment of the interior, exterior, roof space, subfloor and site with a written, photo-rich report identifying major defects, minor defects and safety hazards.
Do I need a pest inspection as well?
In Melbourne, termites are a real risk. We recommend a combined building and pest inspection for most houses so timber pest activity is assessed at the same time.
Do you inspect apartments and townhouses?
Yes. We inspect houses, townhouses, units and apartments. For apartments, we inspect the individual lot and accessible common areas.
Commercial Property Inspections
Do you inspect commercial properties before purchase?
Yes. A pre-purchase commercial inspection identifies defects, safety risks and maintenance items so you can factor them into your offer and budget.
Can you provide a condition report for a lease?
Yes. A start-of-lease condition report provides a dated, photographic record that protects both landlord and tenant when make-good obligations are assessed.
How long does a commercial inspection take?
It depends on the size and complexity of the building. We’ll confirm the scope and timing when you request a quote.
Construction Stage Inspections
How many stage inspections do I need?
Most owners book slab, frame, lock-up and pre-handover inspections. Adding a waterproofing inspection is recommended for homes with multiple wet areas.
Can my builder refuse an independent inspection?
Under a Victorian domestic building contract, owners are generally entitled to reasonable access for an independent inspection with notice. Check your contract’s notice clause, and let us know if you have trouble arranging access.
When should I book each inspection?
Book when your builder notifies you that a stage is complete, and before the next stage covers the work (e.g. frame before linings, waterproofing before tiling).
What happens if you find defects?
Your report lists each defect with photos and references so you can ask your builder to rectify it before the next progress payment.
Final Completion / Handover Inspections
When should I book a handover inspection?
Book as soon as your builder gives notice of practical completion, and before you sign off or pay the final instalment.
Is a handover inspection the same as a pre-settlement inspection?
They are similar. A pre-settlement inspection is usually for off-the-plan purchases before settlement, while a handover inspection is for a home built under your own building contract. Both produce a defect list for rectification.
Do you offer re-inspections?
Yes. After your builder completes the rectification works, we can re-inspect to confirm each defect has been resolved.
S137B Reports (Owner-Builder Reports)
Do I need a 137B report if I’m selling within 6 years?
Generally yes. If you carried out domestic building work as an owner-builder and are selling within six years and six months of completion, the Building Act 1993 (Vic) requires a defects report to be provided to the buyer. Confirm the details with your conveyancer.
What happens if I don’t provide a 137B report?
Failing to meet the section 137B requirements can give the buyer the right to end the contract, and may expose the vendor to penalties. It’s important to have the report ready before the contract is signed.
Who can prepare a 137B defects report?
The report must be prepared by a suitably qualified person, such as a registered building inspector or practitioner. PrimeCheck’s qualified inspectors prepare reports suitable for inclusion in your Section 32.
How much does a 137B report cost?
Cost depends on the scope of the owner-builder works. Contact us with details of the work for a quote before you book.
Dilapidation Reports
What is a dilapidation report?
A dilapidation report is a detailed, photographic record of a property’s existing condition, prepared before nearby construction or excavation begins.
Who pays for a dilapidation report?
Usually the party carrying out the works (the builder or developer) arranges and pays for reports on neighbouring properties, but neighbours can commission their own report for independent peace of mind.
How much does a dilapidation report cost?
Cost depends on the property size and number of properties. Contact us for a quote before you book.
VCAT Reports / Expert Witness Services
What is a VCAT expert witness report?
It is a formal report prepared by a qualified building expert that documents defects, their causes and recommended rectification, structured for use as evidence in VCAT proceedings.
Can you attend the VCAT hearing?
Yes. When required, our experts can appear as independent witnesses to give evidence about their findings.
Can I use a standard building inspection report at VCAT?
A standard pre-purchase report is not written for tribunal use. A VCAT report is more detailed, addresses the specific issues in dispute and follows the Tribunal’s expert evidence requirements.